Privacy Statement

Whelping Supplies is committed to ensuring the privacy of your personal information.


We recognise that your privacy is very important to you and that you have a right to control your personal information. Unless you give us explicit consent to act otherwise, the following policies will govern how Whelping Supplies handles your personal information and safeguards your privacy.

At Whelping Supplies your privacy is our priority. We do not give out information about our customers and your personal details are protected at all times.

Whelping Supplies has taken considerable effort to ensure the security of your personal information. When you place an order with us, your personal information is passed through our secure server. This server uses encryption technology to ensure that your personal information is protected and cannot be read by third parties when being sent over the Internet. This also applies to information that is sent to you (e.g. order confirmation). Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords, user log-ons and other data security procedures such as system Firewalls and physical security precautions.

In addition, our employees and data processors are obliged to respect the confidentiality of any personal information held by Whelping Supplies. However, Whelping Supplies will not be held responsible for events arising from unauthorised access to your personal information.

The only information we retain on our secure systems is information relating to individual orders that you have made. This information is retained for accounting and marketing purposes only (e.g. our news letters).

Whelping Supplies has a policy that all customer information is strictly confidential and we do not provide or disclose any information to third parties without your explicit consent to do so. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website at     


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